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Max McDaniel
Joined Apr 15, 2021
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Last activity Apr 18, 2022
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Latest activity by Max McDaniel
Max McDaniel commented,
Thanks @..., was able to confirm that it doesn't appear to be an auth issue, as changing the credentials caused a different error. I'm not familiar with JSON/Liquid so not sure what would be a basic request to run, but when I left the JSON input blank it errored out with "400 Bad Request" ("both ticket IDs and arguments required").
I created a trigger to send the liquid script via email and it (I think correctly) delivered this for a ticket which did not have an attachment:
{"ticket":{"additional_tags":["attachments_no"]}} |
What I don't know is how that translates into adding a tag to the ticket.
View comment · Posted Dec 23, 2020 · Max McDaniel
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Max McDaniel commented,
Thanks @..., I tried copy/pasting the example you shared but received the same error.
Is there something in the actual JSON that I need to be changing/adding?
Based on the error, I don't suspect this is an authentication issue, but could that be the case?
View comment · Posted Dec 22, 2020 · Max McDaniel
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Max McDaniel commented,
Ash, in testing, I'm unable to get the trigger, which is firing successfully, to hit the extension I built.
When I test the extension, I get an error:
{"error":"Unprocessable Entity","message":"Server could not parse JSON"}
Any thoughts?
View comment · Posted Dec 22, 2020 · Max McDaniel
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Max McDaniel commented,
+1 from me!
View comment · Posted Mar 02, 2020 · Max McDaniel
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