Max McDaniel

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2. Tips from users - Zendesk Suite
3. Add a Tag to a New ticket if attachment is present

Thanks @..., was able to confirm that it doesn't appear to be an auth issue, as changing the credentials caused a different error. I'm not familiar with JSON/Liquid so not sure what would be a basi...

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• Max McDaniel
• Created December 23, 2020 00:31
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Add a Tag to a New ticket if attachment is present

Thanks @..., I tried copy/pasting the example you shared but received the same error.  Is there something in the actual JSON that I need to be changing/adding?  Based on the error, I don't suspect ...

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• Max McDaniel
• Created December 22, 2020 14:34
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Add a Tag to a New ticket if attachment is present

Ash, in testing, I'm unable to get the trigger, which is firing successfully, to hit the extension I built.  When I test the extension, I get an error: {"error":"Unprocessable Entity","message":"Se...

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• Max McDaniel
• Created December 22, 2020 14:09
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Multi-Brand: Restricting Macros by Brand rather than Group

+1 from me!

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• Max McDaniel
• Created March 02, 2020 17:03
• 3 votes