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Arjan Vermeulen's Avatar

Arjan Vermeulen

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Arjan Vermeulen

Arjan Vermeulen commented,

Community comment Q&A - Objects, workspaces, and rules

Thanks Acenerate! Looks like this could be very helpful. I will certainly look into this.

 

Cheers.
Arjan Vermeulen

View comment · Posted Jun 02, 2020 · Arjan Vermeulen

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Arjan Vermeulen commented,

Community comment Q&A - Objects, workspaces, and rules

Thanks, Ill have a look at this but I do not believe it's an option to instruct customers to type the word escalate. This should be easy for them by just pressing a button.

Regards,

Arjan Vermeulen

View comment · Posted Mar 06, 2020 · Arjan Vermeulen

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Arjan Vermeulen created a post,

Post Q&A - Objects, workspaces, and rules

Good Day,

I would like to add/have an escalate button within support tickets where the customer can click on in case he is not satisfied. When he clicks on the button an email should be send to one or multiple users and the customer should be notified that the ticket was escalated and the will be contacted shortly.

Thanks,

Arjan Vermeulen

Posted Feb 25, 2020 · Arjan Vermeulen

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