Christiane
-
Total activity23
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes6
-
Subscriptions12
Activity overview
Latest activity by Christiane-
Christiane commented,
Thanks for the feedback! Please see Text Redaction: Allow agents to redact one or all of the same text strings on the ticket
-
Christiane created a post,
Text Redaction: Allow agents to redact one or all of the same text strings on the ticket
Feature Request Summary: Different to the old Ticket Redaction app, the native functionality in Agent Workspace only redacts the one instance that has been selected, instead of all the same text ...
-
Christiane commented,
Hi there, I have another question that I couldn't find an answer to. With the app, it was easy to redact a text string on all comments in the ticket. Since the AW function only applies redaction t...
-
Christiane commented,
Dito!
-
Christiane created a post,
Explore Dashboards | Standardized time intervals independent of user's language and time zone settings
Hi there, Zendesk Support should provide the option to display standardized time intervals in the dashboard, independent of a user's language and time zone setting, e.g. when looking at last weeks...