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Cogni Personal Concierge
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Cogni Personal Concierge
Cogni Personal Concierge commented,
Community comment Feedback - Ticketing system (Support)
I second the motion - An easy audit GUI with more filtering and data is essential for professional and enterprise clients.
We should be able to capture and track all changes made to End User data - email, organization, etc,.
Again, I think this is basic call center management features and a simple request that should not require the clients of Zendesk to exert crazy amounts of time to figure out work-arounds.
View comment · Posted Dec 26, 2019 · Cogni Personal Concierge
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