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Cogni Personal Concierge

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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Cogni Personal Concierge commented,

Community comment Feedback - Ticketing system (Support)

I second the motion - An easy audit GUI with more filtering and data is essential for professional and enterprise clients.

We should be able to capture and track all changes made to End User data - email, organization, etc,.

Again, I think this is basic call center management features and a simple request that should not require the clients of Zendesk to exert crazy amounts of time to figure out work-arounds.

View comment · Posted Dec 26, 2019 · Cogni Personal Concierge

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