Ruth Nogueron
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Total activity70
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Last activity
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Activity overview
Latest activity by Ruth Nogueron-
Ruth Nogueron commented,
Piling on here, please add this to Explore. This is yet another basic item that is missing from the move from GoodData.
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Ruth Nogueron commented,
Tom Dupuche I'd also like an update on this. Our org and use of Zendesk has grown significantly and we are now using Zendesk for much more than just our Support team. We've decided we need to updat...
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Ruth Nogueron created a post,
Download excel report from New Team Members Page
I would like to see the option to download an excel report from the Team Members page.
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Ruth Nogueron commented,
I agree with the above sentiments, editing a query name should edit the name in all dashboards (otherwise, you run into a problem where if you are trying to look up a query in a dashboard, you can'...
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Ruth Nogueron commented,
Thank you! This was EXACTLY what I needed!
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Ruth Nogueron commented,
Thanks! I'll look into that.
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Ruth Nogueron commented,
Thank you, @...; though, that is not what we are looking for (we already automate scheduled task tickets), we would like this so that we can save our Agents time in creating ad-hoc tickets, but the...
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Ruth Nogueron commented,
I would LOVE to see this feature! Apparently, it's possible via API (Creating new tickets automatically using triggers), but I just don't have the time or resources to become proficient in API righ...
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Ruth Nogueron commented,
Vincent - Can you clarify the logic for this, am I correct in my understanding here?: 1. You edit an existing query (maybe metrics, filters, name) 2. The data in the query on the DB updates (metric...
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Ruth Nogueron commented,
This is very frustrating for our team; Just as multiple users can view Reports in Insights at the same time, we need the ability for multiple users to view Queries at the same time as well. We woul...