Kevin Fahy

Hello,

Is there any plan to add a column for this in zendesk views, or a simpler workaround than a google apps script integration?

Don't get me wrong, many many thanks to Justin, who has spent a lot of time and was nice enough to share, but I simply want to make sure I am not missing something here. All we want to do is look in our view and see which problems actually have incidents attached, and if possible how many incidents. We have a small volume of tickets, and and we separate our views into Tier 1, 2, & 3 so that by the time tickets get to T3 there are so few that implementing this solution/workaround is less likely than just clicking on each ticket individually to see if and how many incidents are attached