Flair Customer Support
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Total activity65
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Last activity
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Activity overview
Latest activity by Flair Customer Support-
Flair Customer Support commented,
Hi All, Sorin from Swifteq has been working on some cool tools for Zendesk. Have you seen the help desk manager? https://www.swifteq.com/zendesk-help-center-manager (Disclaimer: I have talked ...
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Flair Customer Support commented,
Hi Xero - Workflowmax and Katarzyna Karpinska, You may want to reach out to Sorin at Swifteq. He's working on a KB collaboration tool. https://www.linkedin.com/Fin/asorin I've spoken to him and he'...
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Flair Customer Support commented,
In case it helps anyone, this solution was given in the support driven slack for sorting by subject: I’d recommend creating a new view based on your existing view(s) and grouping by Subject. That’...
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Flair Customer Support commented,
Alexey thanks for the suggestion. I generated an API key and appended it to my email address as you indicated, however, the API call still failed with error "Couldn't authenticate you" Any other su...
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Flair Customer Support commented,
API Failure
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Flair Customer Support commented,
Lou CJ Johnson Are you able to share a screenshot of your extension and trigger? Here's my extension and trigger - and the API failure: error couldn't authenticate you. Any insight would be appreci...
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Flair Customer Support commented,
Thank you Louis and C J. I tried this and I’m getting an “unauthorized” error when I test the target. I am using my username and password, but I log in to ZD with my Google account. Is there someth...
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Flair Customer Support commented,
Lou You wrote: "If you go through this thread, you'll find where I explain it in more detail." I'm not seeing it. Can you repost?
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Flair Customer Support commented,
When I try this I'm getting a target error: HTTP/1.1 401 Unauthorized I've entered my username and password into the URL Target. Anything else I need to do? @... any ideas?
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Flair Customer Support commented,
Nicole, thank you for bumping this with the Product Team. I'm guessing the reason it's been shelved is the underlying technical design does not support it, and a significant rewrite would be requir...