Flair Customer Support
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Total activity73
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Last activity
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Activity overview
Latest activity by Flair Customer Support-
Flair Customer Support commented,
I figured it out. Data set access permissions were not set. Tap the Gear in Explore and then the data set icon and select team member and check the Sell boxes. This article explains how: https://su...
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Flair Customer Support commented,
We are on Zendesk Suite Professional and we have Sell Professional. When we go to the Zendesk Sell dashboard in Explore, it's empty. Do we need to enable something?
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Flair Customer Support commented,
After I drill in or decompose and save, it's stuck. It won't revert to the original report. Tried: Undo - doesn't undo anything Configuration icon: uncheked Drill in and Decompose and it doesn't r...
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Flair Customer Support commented,
I found a way to make it collapsible! Tap the down arrow on the widget to "Edit filters" Under Display, select "In a drop-down" However, when using the widget, if it overlaps a report, the UI doe...
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Flair Customer Support commented,
The time filter takes up a lot of real estate on the dashboard. It'd be great if it could be made collapsable.
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Flair Customer Support commented,
Hi All, Sorin from Swifteq has been working on some cool tools for Zendesk. Have you seen the help desk manager? https://www.swifteq.com/zendesk-help-center-manager (Disclaimer: I have talked ...
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Flair Customer Support commented,
Hi Xero - Workflowmax and Katarzyna Karpinska, You may want to reach out to Sorin at Swifteq. He's working on a KB collaboration tool. https://www.linkedin.com/Fin/asorin I've spoken to him and he'...
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Flair Customer Support commented,
Alexey thanks for the suggestion. I generated an API key and appended it to my email address as you indicated, however, the API call still failed with error "Couldn't authenticate you" Any other su...
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Flair Customer Support commented,
API Failure
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Flair Customer Support commented,
Lou CJ Johnson Are you able to share a screenshot of your extension and trigger? Here's my extension and trigger - and the API failure: error couldn't authenticate you. Any insight would be appreci...