ILVA-Sara Jensen
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Last activity
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Activity overview
Latest activity by ILVA-Sara Jensen-
ILVA-Sara Jensen commented,
Hi Zendesk If we by now in our setup for side conversations ONLY use recipients that are already created as light-agents, will this then have any influence for us? We only communicate with light-ag...
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ILVA-Sara Jensen commented,
I agree that this opportunity is a must-have in the TALK feature - especially now that we are still in Covid-19 times and many agents work from home??
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ILVA-Sara Jensen commented,
Hi Pedro Rodrigues Thank you for you comment/help, but the challenge for us is, that the URL we want to show is very long, which does not present our ticket form very well at the homepage? :-( As f...
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ILVA-Sara Jensen created a post,
Make a ticket field link clickable
We have a need to give the costumes possibility to click at a link in the form - which opens a new website, where they for instance can read about the terms that they have to accept before they pas...