Nancy Caldwell

1. Community
2. Feedback - Ticketing System (Support)
3. Preserve Group and Assignee for user-generated follow-up tickets

Interested in this- following we need the same thing  

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• Nancy Caldwell
• Created January 13, 2023 17:13
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Talk Team Leader Role

I agree with Audrey - Admin should be able to listen to live calls.  Team lead role should have access to live calls, but not delete calls like they do.  

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• Nancy Caldwell
• Created June 29, 2022 19:18
• 2 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Integration with Tableau

Yes we would like the same connectivity.  Wanted to see if there was any progress of Zendesk to Tableau direct link.  

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• Nancy Caldwell
• Created June 01, 2022 17:23
• 0 votes