Chris Boyd
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Total activity85
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes26
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Activity overview
Latest activity by Chris Boyd-
Chris Boyd commented,
Hi!I notice in the latest Copenhagen theme (3.10) the document.addEventListener function seems to have been replaced with window.addEventListener which means that the below method of changing the '...
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Chris Boyd created a post,
Banning users in messaging
We are using Zendesk Messaging with the Agent Workspace and have completely lost the ability to: 1. ban users by email2. ban users by IPOur agents are now being subjected to multiple, repeated, abu...
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Chris Boyd commented,
It's another +1 from me.Language and translation is a core part of our business and products, so having no control over Flow Builder texts is really disappointing and could potentially affect our b...
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Chris Boyd created a post,
Deeplink to Article in Support SDK (iOS)
Hi,We will be running a notification in our app with a link to a help centre article, and we would prefer if the help centre article opened in the Zendesk Support SDK, rather than opening the mobil...
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Chris Boyd commented,
Hi @..., is there an update on the release timeline for the Gather dataset in Explore?
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Chris Boyd commented,
Lots of votes to add this to the AW! Any word from a Zendesk Product Manager - is it on the roadmap?
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Chris Boyd commented,
This is the most frustrating missing feature among our team. Please add it to the Agent Workspace 🙏🏻