
Krzysztof
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Last activity
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Activity overview
Latest activity by Krzysztof-
Krzysztof commented,
I know this is not a solution but we did it for our company as Zendesk coudnt help. I have created same group of Agents for Zednesk Talk and added a routing to Group1 and if no one answers it goes ...
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Krzysztof commented,
Please we need this option aswell.
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Krzysztof commented,
I agree. Can Zendesk apply the same rules as for the live chat - broadcast and assigned and everyone will be happy.