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Zhengzengemail

Joined Apr 15, 2021

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Last activity Nov 17, 2021

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ACTIVITY OVERVIEW

Latest activity by Zhengzengemail

Zhengzengemail commented,

CommentTicket management

Can't even rearrange the order of fields in bulk edit, it seems to be completely random. At least there should be a way of doing that.

View comment · Posted Nov 17, 2021 · Zhengzengemail

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Zhengzengemail commented,

CommentTicket management

Have exactly the same problem as Ric from thread one. I have lots of fields as we used lots of different forms. But huge problem when using bulk edit that lots of fields pop up that are not relevant for the form, very time consuming to find fields.

View comment · Posted Nov 17, 2021 · Zhengzengemail

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Zhengzengemail commented,

Community comment Feedback - Ticketing system (Support)

We need this too for exactly the same purpose that we want to notify agent in ticket content internally about some information but we don't want to use email.

View comment · Posted Feb 24, 2020 · Zhengzengemail

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