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Anh Le

Joined Apr 15, 2021

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Last activity Feb 09, 2023

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ACTIVITY OVERVIEW

Latest activity by Anh Le

Anh Le commented,

CommentFormatting and customizing your email

Couldn't you have a easier and better way to implement this instead of reading and following such a very long article?

View comment · Posted Feb 09, 2023 · Anh Le

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Anh Le commented,

Community comment Feedback - Apps and integrations (Platform)

Why is Zendesk always slow? Because you think you are big already?

Look at Nokia, Blackberry, Motorola, etc.; they are ten times bigger and still died. 

Some other helpdesk tools finished this feature within 1 month while you make us wait a few years for nothing?

Don't you see that your competitors are moving much faster than you and taking your market share? Helpshift is much better on mobile apps. Help Scout is more friendly in terms of UI and UX, etc.

Reddit, Tiktok are the biggest social networks right now and you still make us wait.

View comment · Posted Oct 11, 2022 · Anh Le

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Anh Le commented,

Community comment Discussion - Tips and best practices from the community

Done. But the format is still ugly.

 

View comment · Posted Sep 10, 2022 · Anh Le

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Anh Le commented,

Community comment Discussion - Tips and best practices from the community

I moved these codes from document_head.hbs to footer.hbs:

But nothing changed.

View comment · Posted Sep 10, 2022 · Anh Le

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Anh Le commented,

Community comment Discussion - Tips and best practices from the community

Ifra Saqlain I don't get it. What are the new code for? Can't you share the code instead of taking the screenshot and make me retype those codes?

View comment · Posted Sep 09, 2022 · Anh Le

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Anh Le created a post,

Post Feedback - Help Center (Guide)

It's a must-have feature for every article.

Edited Sep 08, 2022 · Anh Le

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Anh Le commented,

Community comment Discussion - Tips and best practices from the community

Thank you Ifra Saqlain the theme developer loaded the js file end of that file. I removed it and it works.

However, the format is ugly; any suggestions? https://support.heroesempires.com/hc/en-us/articles/5260022672665-Tutorials

Btw, do you plan to have the native TOC for Zendesk article?

View comment · Posted Sep 08, 2022 · Anh Le

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Anh Le commented,

Community comment Discussion - Tips and best practices from the community

View comment · Posted Sep 07, 2022 · Anh Le

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Anh Le commented,

Community comment Discussion - Tips and best practices from the community

Of course, I did.

 

 

View comment · Posted Sep 07, 2022 · Anh Le

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Anh Le commented,

Community comment Discussion - Tips and best practices from the community

I did these but it doesn't work: https://support.heroesempires.com/hc/en-us/articles/5260022672665

No TC shows.

And please post the code, don't post the screenshot :)

View comment · Edited Sep 07, 2022 · Anh Le

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