Anh Le
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Total activity21
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes6
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Subscriptions7
Activity overview
Latest activity by Anh Le-
Anh Le commented,
Please add the feature to send ticket update/notification to Discord, like what you have done with Slack.
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Anh Le created a post,
Be able to ignore short message on Twitter and Facebook chat
Users often start the conversation on Twitter chat or Facebook messenger by "hi, hello, help", etc. So I suggest that we have a setting to only create new ticket if the first message is long enough.
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Anh Le commented,
Hi. How about sending ticket update/notification to Discord, like what you have done with Slack?
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Anh Le commented,
We serve our players and business partner via Support and would like to import the business contact from Support to Sell. Thanks.
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Anh Le commented,
+ 1000 from me.
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Anh Le commented,
Yes please add Reddit integration. We have some big communities there (gaming).
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Anh Le commented,
This is a very bad integration between too big SaaS companies. The contacts don't even sync the First name and last name and you don't update it for 5 years.
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Anh Le created a post,
Link user field with ticket field
I'd like to request the link between user field and ticket field Ex: I have "User Device" drop-down field in my custom ticket field. The agent or user will fill this field when they work on the tic...