
Anh Le
-
Total activity21
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes6
-
Subscriptions7
Posts
Recent activity by Anh Le-
Be able to ignore short message on Twitter and Facebook chat
Users often start the conversation on Twitter chat or Facebook messenger by "hi, hello, help", etc. So I suggest that we have a setting to only create new ticket if the first message is long enough.
-
Link user field with ticket field
I'd like to request the link between user field and ticket field Ex: I have "User Device" drop-down field in my custom ticket field. The agent or user will fill this field when they work on the tic...