Lateesha Clark
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Last activity
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Activity overview
Latest activity by Lateesha Clark-
Lateesha Clark commented,
This was so helpful and REALLY easy to use. THANK YOU THANK YOU THANK YOU
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Lateesha Clark commented,
Just wanted to let you know the following bullet points in the article lead to broken links: Enabling Zendesk authentication Enabling social and business single sign-on (SSO) Enabling single sign-...
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Lateesha Clark commented,
I would also love to see the ability to offer the pre-chat form as part of the triggered proactive chats. I think Brad Harris' recommendation that is a few messages above would work great for us!
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Lateesha Clark commented,
We would also benefit from this feature. We have one phone line supported by over 20+ agents while I have another line supported by 2 agents. Having the customizability per number is essential and...
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Lateesha Clark commented,
I would like to echo Richard's feedback. Currently, due to Coronavirus, we are experiencing an uptick in volume. During this VERY sensitive time, it is practically infuriating for a client to hear...