Dennis Beltran
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Last activity
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Activity overview
Latest activity by Dennis Beltran-
Dennis Beltran commented,
Hi @... Correct me if I'm wrong, but Content Blocks isn't exactly the same as allowing articles to be nested in multiple sections/categories. It looks like you're allowed to select parts or the an ...
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Dennis Beltran commented,
Thanks, Kay. This is interesting. Are you saying that since Chat is integrated in the tickets page (in Workspace), Support apps will then work in Workspace thus KC App will then work during a live ...
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Dennis Beltran created a post,
Knowledge Capture functionality in Chat
AnsweredAre there any plans to bring Knowledge Capture app into Chat in the near future? We're currently using the Knowledge Search app for searching/linking in chat sessions, but there is no visibility on...