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Scott T

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Latest activity by Scott T
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    Scott T commented,

    @Jonathan March Thanks. If archiving to preserve resources is the reason, it should still be possible to have tickets stay writable for a cost. If a customer wants to pay a premium to keep all tick...

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    Scott T commented,

    I've read all of these threads pretty thoroughly and I have not found a solid justification for why it is impossible to re-open a ticket. My hunch is that it has something to do with how closed tic...

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    Scott T commented,

    There are multiple threads related to the inability to edit closed tickets and I've read most, if not all of them. One thing I have not found is the reason why this change hasn't been implemented. ...