Zac Garcia

1. Community
2. Zendesk Suite Q&A
3. Create a Zendesk view with "mentions"

@Tobias my bad! Try here: https://support.zendesk.com/hc/en-us/community/posts/203425746-Add-cc-field-to-view-filters

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• Zac Garcia
• Created January 20, 2017 20:03
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Create a Zendesk view with "mentions"

Please add your feedback to this feature request! https://support.zendesk.com/hc/en-us/community/posts/115000451988-Create-a-Zendesk-view-with-mentions-. You can also vote if you are interested.

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• Zac Garcia
• Created January 19, 2017 18:27
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Dashboard "Updates to your tickets" mark checked

Agree. One of the first pieces of feedback from our agents who started on Zendesk was the notifications feed. A way to dismiss or "mark read" would be really helpful to our workflow - otherwise, th...

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• Zac Garcia
• Created July 26, 2016 23:09
• 3 votes