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Damian Temple's Avatar

Damian Temple

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Damian Temple

Damian Temple commented,

Community comment Feedback - Ticketing system (Support)

My apologies as this was the first time leaving a comment and i did not mean to make a new thread. 

On your home dashboard, left column, agent is able to view updates to their tickets. Which is nice. 

But it becomes essentially pointless if the updates don't disappear after you have viewed that particular update. 

The impact on my business is minimal of course, but it certainly is a waste of a good feature that many users would otherwise take advantage of. 

View comment · Posted Oct 01, 2019 · Damian Temple

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Damian Temple created a post,

Post Feedback - Ticketing system (Support)

Dashboard NEEDS the ability to remove updates once visited. 

Posted Sep 30, 2019 · Damian Temple

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