Gaëtan Tobie-Echeverria
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Total activity28
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Last activity
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Activity overview
Latest activity by Gaëtan Tobie-Echeverria-
Gaëtan Tobie-Echeverria commented,
Hello, Thank you for requesting feedbacks. We are doing B2B with custom tailored SLA. See attached, we have a new policy based on only three priority and the last one is "open", meaning the countdo...
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Gaëtan Tobie-Echeverria commented,
hello, with Insight being deprecated, we'd love to see a lot of stuff in a dedicated guide dataset in Explore. Here is our wish list even if we are far from Christmas : number of view per article ...
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Gaëtan Tobie-Echeverria commented,
hello Nicole. no red sign ? are we still on track for the end of year? thank you in advance
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Gaëtan Tobie-Echeverria commented,
If the article is behind a section only open to agents and managers then it will not be view-able. => that's it ! thank you it solve my issue
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Gaëtan Tobie-Echeverria commented,
hello Jessie, the code is saved and published. This is my live theme :-( No change made on the CSS, I copy paste it at the bottom of the existing css file. Here is the JS piece if it can help. and...
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Gaëtan Tobie-Echeverria commented,
hello, Is it working for everybody ( for agent and admin and also for end-user)? I've follow the procedure and install each file so I get the notification banner when I do the preview from Guide in...