Adam
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Total activity57
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Last activity
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Activity overview
Latest activity by Adam-
Adam commented,
+1 we'd like to see this feature become available. We enabled the rich text editor to take advantage of this, and it looks like we are being penalized for using increased security measures.
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Adam commented,
Hey Brandon, I needed to do a similar thing with one of our forms in the Help Center as we only wanted to show it to logged in users with a specific tag. Zendesk helped by mentioning to use {#if si...
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Adam commented,
Charles Nadeau the video on this page seems to be broken.
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Adam commented,
Hey DJ Buenavista Jr. Thank you for your recommendation. I was able to find another solution with one of our Javascript engineers and is working as expected. I'll certainly keep the options you've ...
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Adam commented,
Hello, I'm looking for help on ticket forms in the Help Center. We currently have a URL in the description of a custom field. This allows our customer to reference the information on this page whil...
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Adam commented,
Hi Dwight Bussman We just noticed this error this morning. Can I ask why there is no email notification of this error or alert within our Zendesk instance. We rely heavily on our integration betwee...
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Adam commented,
Hi, I'm wondering if it's possible to set the email based on the organization. We currently have a customer with a ticketing system that does not allow emails from our abuse@ email address. I'd lik...
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Adam commented,
Hi Andrea Rochira Thank you for your updated code snippet, this has worked perfectly for our needs in testing so far. I have a follow-up question you might be able to help me answer. Q: Have you be...
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Adam commented,
Hi Jaïs Pingouroux Thank you for your support in here I've just been reading through. Do you know if this is possible to hide an element and form in the Help Center based on organization tags inste...
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Adam commented,
We'd also like to see Side Conversations brought to the Mobile Application for our agents +1