Adam Reid (Zendesk Administrator)
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Total activity45
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Last activity
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Activity overview
Latest activity by Adam Reid (Zendesk Administrator)-
Adam Reid (Zendesk Administrator) commented,
Hi Jaïs Pingouroux Thank you for your support in here I've just been reading through. Do you know if this is possible to hide an element and form in the Help Center based on organization tags inste...
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Adam Reid (Zendesk Administrator) commented,
We'd also like to see Side Conversations brought to the Mobile Application for our agents +1
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Adam Reid (Zendesk Administrator) commented,
Hello, We'd like to put in a feature request to have Side Conversations enabled on the Mobile Application. We have many agents that are using the mobile application to maintain their tickets. Pleas...
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Adam Reid (Zendesk Administrator) commented,
Hello, We'd like to put in a feature request to have Side Conversations enabled on the Mobile Application. We have many agents that are using the mobile application to maintain their tickets. Pleas...
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Adam Reid (Zendesk Administrator) commented,
We are currently investigating this feature to potentially enable the multiple organization with the Salesforce integration. I have a couple of question I hope you'll be able to confirm: If a user...
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Adam Reid (Zendesk Administrator) commented,
I'd like to +1 this request. We use Zendesk for our DMCA/Abuse tickets, and some users will submit attachments with very graphic content. We need our customers to attach files, but the issue we are...
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Adam Reid (Zendesk Administrator) commented,
Is there a list that describes what each of the descriptions are. When I see the failed attempts I'd like to know a little more detail in the error description. Mainly if the error is coming from S...
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Adam Reid (Zendesk Administrator) commented,
+1 We'd like to be able to customize this popup as it creates confusion for our customers.
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Adam Reid (Zendesk Administrator) commented,
Great article, thank you for sharing.
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Adam Reid (Zendesk Administrator) commented,
Hi Nicole, We just migrated our Discourse forum into help center community, we are a technical company and have noticed that we and our customers need code blocks within the community GUI. Do you ...