Adam
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Total activity72
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Last activity
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Recent activity by Adam-
Charles Nadeau the video on this page seems to be broken.
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Hey @... Thank you for your recommendation. I was able to find another solution with one of our Javascript engineers and is working as expected. I'll certainly keep the options you've shared in my ...
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Hello, I'm looking for help on ticket forms in the Help Center. We currently have a URL in the description of a custom field. This allows our customer to reference the information on this page whil...
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Hi Dwight Bussman We just noticed this error this morning. Can I ask why there is no email notification of this error or alert within our Zendesk instance. We rely heavily on our integration betwee...
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Hi, I'm wondering if it's possible to set the email based on the organization. We currently have a customer with a ticketing system that does not allow emails from our abuse@ email address. I'd lik...
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Hi Andrea Rochira Thank you for your updated code snippet, this has worked perfectly for our needs in testing so far. I have a follow-up question you might be able to help me answer. Q: Have you be...
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Hi Jaïs Pingouroux Thank you for your support in here I've just been reading through. Do you know if this is possible to hide an element and form in the Help Center based on organization tags inste...
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We'd also like to see Side Conversations brought to the Mobile Application for our agents +1
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Hello, We'd like to put in a feature request to have Side Conversations enabled on the Mobile Application. We have many agents that are using the mobile application to maintain their tickets. Pleas...
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Hello, We'd like to put in a feature request to have Side Conversations enabled on the Mobile Application. We have many agents that are using the mobile application to maintain their tickets. Pleas...