Adam

1. People
2. People advice and troubleshooting
3. How can I hide ticket forms based on a user's organization?

Hi Andrea Rochira Thank you for your updated code snippet, this has worked perfectly for our needs in testing so far. I have a follow-up question you might be able to help me answer. Q: Have you be...

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• Adam
• Created January 31, 2022 22:14
• 0 votes

1. People
2. People advice and troubleshooting
3. How can I hide ticket forms based on a user's organization?

Hi Jaïs Pingouroux Thank you for your support in here I've just been reading through. Do you know if this is possible to hide an element and form in the Help Center based on organization tags inste...

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• Adam
• Created December 16, 2021 23:31
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Mobile App Side Conversations

We'd also like to see Side Conversations brought to the Mobile Application for our agents +1

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• Adam
• Created December 15, 2021 17:33
• 0 votes

1. Agent guide
2. Zendesk Support app for mobile
3. About the Zendesk Support mobile app

Hello, We'd like to put in a feature request to have Side Conversations enabled on the Mobile Application. We have many agents that are using the mobile application to maintain their tickets. Pleas...

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• Adam
• Created December 13, 2021 19:47
• 1 vote

1. Agent guide
2. Ticket automation and collaboration
3. About side conversations

Hello, We'd like to put in a feature request to have Side Conversations enabled on the Mobile Application. We have many agents that are using the mobile application to maintain their tickets. Pleas...

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• Adam
• Created December 13, 2021 19:47
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Support: Restrict Attachments by File Type

I'd like to +1 this request. We use Zendesk for our DMCA/Abuse tickets, and some users will submit attachments with very graphic content. We need our customers to attach files, but the issue we are...

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• Adam
• Created February 19, 2021 22:23
• 0 votes

1. Apps and integrations
2. ...
3. More integrations
4. Viewing the integration log

Is there a list that describes what each of the descriptions are. When I see the failed attempts I'd like to know a little more detail in the error description. Mainly if the error is coming from S...

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• Adam
• Created January 11, 2021 19:48
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

+1 We'd like to be able to customize this popup as it creates confusion for our customers.

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• Adam
• Created March 12, 2020 18:41
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Using Customer Journey idea to set up or scale your Zendesk

Great article, thank you for sharing.

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• Adam
• Created May 22, 2019 17:58
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Inline code formatting in Zendesk communities

Hi Nicole, We just migrated our Discourse forum into help center community, we are a technical company and have noticed that we and our customers need code blocks within the community GUI.  Do you ...

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• Adam
• Created February 06, 2019 02:17
• 0 votes