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Matt McCluskey

Joined Apr 15, 2021

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Last activity Nov 15, 2024

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ACTIVITY OVERVIEW

Latest activity by Matt McCluskey

Matt McCluskey commented,

Community comment Feedback - Reporting and analytics (Explore)

I would like to add a request to the topic of scheduling deliveries of Dashboards.

I'd like to request a bit more control over the timing.  What I mean by this is the ability to have dashboards sent Weekkdays only, not on weekends, or "every other Tuesday", or whatever the user many need.

Much like Google Calendar when you create a repeating event, there are many options available to pick an choose how you want it to occur.

Thank you Zendesk!

View comment · Posted Jul 17, 2019 · Matt McCluskey

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Matt McCluskey created a post,

Post Feedback - Help Center (Guide)

I see the topic posted,

Bulk Changes to Guide Sections and Articles

https://support.zendesk.com/hc/en-us/community/posts/115008612768-Bulk-Changes-to-Guide-Sections-and-Articles?input_string=Additional%20Bulk%20Article%20-%20%22Publish%20in%20section

However, it still falls short I think what needs to be added for Bulk updates, mainly moving bulk articles from one Section to another.

There should be an additional section/tab/menu/etc. for moving from one section to another if possible.

Right now, you have to go into each individual Article and move it to the desired location.  With nearly 150 articles in total (and counting), this can be very cumbersome if a reorganization of the Sections or Categories needs to be made, but not the actual content of the Article.

Thank you for your consideration.

Posted Mar 21, 2019 · Matt McCluskey

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Matt McCluskey commented,

Community comment Q&A - Help center and community

@Wes - Thanks.  Yeah for some reason, my Customize Design (eye icon) is not working and tries to redirect me.

https://help.*******.com/access/unauthenticated?return_to=/theming 

Keeps hanging here and will not connect.

(**** our site address)

View comment · Posted Aug 01, 2018 · Matt McCluskey

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Matt McCluskey commented,

Community comment Q&A - Help center and community

@Wes - Thanks.  We got that working, however, I have another question.

We wanted to embed the video (which works fine), but wanted it to auto-size on mobile devices correctly.  Right now on mobile, it cuts off the video and autosizes for the text underneath.

We were trying the following code, but no success:


Just wondering if there is a fix or something we are missing, or if it is not yet a feature in Zen Desk Guide to allow this code.

Thank you.

View comment · Posted Aug 01, 2018 · Matt McCluskey

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Matt McCluskey commented,

Community comment Q&A - Help center and community

@Wes - Has the Guide layout changed since this topic?

I'm trying to find the CSS tab as mentioned here.

Thank you.

View comment · Posted Aug 01, 2018 · Matt McCluskey

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