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Jeff Ma
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Jeff Ma
Jeff Ma commented,
Community comment Feedback - Ticketing system (Support)
If it hasn't already been said, I would like to add the option to remove by domain. Our use case is that our employees are trained to CC everyone when creating tickets in the past. But as we move forward, it would be nice to know that if it came in from our e-mail domain, we can just remove those but keep any CC the customer might have added.
View comment · Posted May 25, 2018 · Jeff Ma
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