Kara Mcclure
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Activity overview
Latest activity by Kara Mcclure-
Kara Mcclure commented,
Thanks Brett. Our tickets are all left in the open status, as the Managers want full visibility when they go into the box what clients they are awaiting replies from. Other ticketing systems do not...
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Kara Mcclure created a post,
Bolding unread Support tickets or Support ticket replies
Hi there, It would be great if Zendesk could bold unread support tickets and also unread replies to tickets, just like an email service would such as GMAIL. Sending an email is not good enough in ...