JacobN

1. Community
2. Zendesk Suite Q&A
3. Prevent Ticket Update from Closing the Tab

Thanks for this Heather. I really don't know how I missed that!

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• JacobN
• Created January 31, 2019 11:04
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add View Option for Tickets Without First Reply

Rob Baker: There was never any movement in regards to having a view for this. I was contacted by a Zendesk employee with some information on how to structure a search to achieve the same thing - th...

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• JacobN
• Created December 20, 2017 08:44
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add View Option for Tickets Without First Reply

For more context surrounding this, please see my Q&A thread (created before I was advised to make this thread). I have done my best to weed out all offending tickets, but the issue still seems pres...

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• JacobN
• Created August 02, 2016 08:43
• 0 votes