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Stephen
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Stephen
Stephen commented,
@Nicole, any update on this?
View comment · Posted Mar 11, 2019 · Stephen
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Stephen commented,
Cool, thanks Oscar!
View comment · Posted Feb 21, 2019 · Stephen
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Stephen commented,
1.Yes, it's about notification emails for Community.
2. Hmmm, I get that and it's a good point, but it's a Community after all. They should be encouraged to go upvote (mark as answered) the answer so others know it helped and is correct. We can't even tell if it did help because they don't need to come back and tell us or the other member.
If we could change the email to even say something like "Did this help? Let the Community know by upvoting this answer"
You must experience the same here in this community? How do you mark things as answered if no-one comes back? Especially best practices, not yes/no support questions.
View comment · Posted Feb 19, 2019 · Stephen
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Stephen commented,
This is a shame.
Having a copy of the post/comment text in the email's body is almost like telling someone you don't need to visit our Community about this - just read the update here.
It's a barrier for engagement, please update.
View comment · Posted Feb 19, 2019 · Stephen
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Stephen commented,
This is great news! Please consider @mentions as priority so members can actually talk to each other and moderators can foster relationships!
View comment · Posted Sep 27, 2018 · Stephen
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Stephen commented,
Hi Nicole, that's a shame. We'd really love to ramp up our peer to peer strategy and this would be an awesome way to encourage it among our members.
I appreciate your honesty and clarity here though. So thanks for the reply :)
View comment · Posted Dec 05, 2017 · Stephen
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Stephen created a post,
Hi :)
For consideration: @mention feature on Community.
We have some customers trying to talk to each-other on our Community using @mentions, and some have even hyperlinked another member's profile in an attempt to get their attention.
It would be great to have an @mention for Community members so they are more directly notified when there's a peer to peer interaction.
Thank you
Posted Dec 04, 2017 · Stephen
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