Nathalie F.

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Latest activity by Nathalie F.
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    Nathalie F. created a post,

    Restrict Talk lines to specific groups


    Feature Request Summary:  I like to be able to restrict a zendesk talk line to a specific group.  Description/Use Cases:  Our operations team is divided in several groups (Delivery Service, Partn...

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    Nathalie F. commented,

    Dear support team, We would like to change the on hold music. I saw we can upload files to change the music, however I'm consumed about copyright.  Are we allowed to upload any file and use if for ...