Justin Fenech
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Recent activity by Justin Fenech-
Problems and Incident counts with Google Apps Script - integration template & guide
Hello everyone, I have made a Google Sheet & Apps Script template to help pull and report on data that you may not be able to access using the normal Zendesk interface. Currently it is designed to ...
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Best practices for managing known issues?
AnsweredI am looking for some ideas & best practices in managing live issues. If you can offer advice on how to avoid any of the issues outlines it I would be forever grateful. Foreward We have multiple ...