Bryan Flynn
-
Total activity167
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes27
-
Subscriptions88
Activity overview
Latest activity by Bryan Flynn-
Bryan Flynn commented,
Hi @..., Please give the API call that you are making at any returned HTTP status codes (removing any confidential information of course). Are you using the example cURL code in the reference docum...
-
Bryan Flynn commented,
Hi @.... Looks like this question was also cross-posted in the developer community. I posted an answer there — please see https://develop.zendesk.com/hc/en-us/community/posts/360050023554/comments/...
-
Bryan Flynn commented,
Hi Brandon. It is a bit confusing. There's the ticket field's meta information (the example you gave), which is the "schema" of the field, no matter the ticket. Then there's the custom field's actu...
-
Bryan Flynn commented,
Hi @... -- I suggest submitting a ticket, so your specific account can be examined more closely. Know that this particular workflow is not officially supported. See Can I use a trigger and a targe...
-
Bryan Flynn commented,
It does seem odd at first why all settings are not treated the same way. The reason is because secure settings, due to their nature, are never meant to be seen on the client side, so they have to ...
-
Bryan Flynn commented,
Closing this post -- moved conversation over to AMA post: https://develop.zendesk.com/hc/en-us/community/posts/360037266834-Doubts-about-Authenticating-Zendesk-in-your-server-side-app
-
Bryan Flynn commented,
That sounds reasonable Calum. So I'll just point out again then, an end-user account can generate an OAuth token and use it against the /api/v2/requests.json API. It sounded like this wasn't workin...
-
Bryan Flynn commented,
Hi Calum -- just to clarify, a new request/ticket created by an end user using an OAuth/Bearer token should work. To simplify the above and using the cURL command line tool, the request would look ...
-
Bryan Flynn commented,
Hi Felipe. GET /api/v2/ticket_fields.json will return all ticket fields in your instance regardless of what Ticket Form they're used on. As for searching, the link you gave is the best reference fo...
-
Bryan Flynn commented,
Official comment Here's the syntax for getting a custom field's value: client.get('ticket.customField:custom_field_12345678') ...where the '12345678' value is *your* custom field's unique ID, prefixed by the litera...