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Amber Ring
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Amber Ring
Amber Ring commented,
Hi Marie-Cathrine,
The group changes actually uses the group id instead of the group name! So, you would have to use [Changes - Field name] = "group_id", and use the group ids for the [Changes - New value] and [Changes - Previous value].
Hope that helps! Thank you!
View comment · Posted Aug 27, 2019 · Amber Ring
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Amber Ring commented,
Hi Amanda,
This article might help you find the answer to getting your Jira ID into Zendesk - https://support.zendesk.com/hc/en-us/articles/115004257108-Using-the-Jira-field-syncing-feature. Thanks!
View comment · Posted Mar 12, 2019 · Amber Ring
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Amber Ring commented,
Hi Amanda,
I'd like to troubleshoot your issue further, so I will be opening up a ticket with you! Thanks!
View comment · Posted Mar 03, 2019 · Amber Ring
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