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Ben Garris

Joined Apr 15, 2021

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Last activity Oct 27, 2021

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ACTIVITY OVERVIEW

Latest activity by Ben Garris

Ben Garris commented,

Community commentDiscussion - Zendesk on Suite best practices

Hi Mary,

Unfortunately with Zendesk, there's very little metadata editing that we're able to do, but we do rely on the use of labels for articles that we've seen a demand for and around topics that we've identified are difficult for people to find. In general, we rely heavily on industry best practices for SEO and also have a couple of partners that help us improve our content in this area based on their expertise and review.

View comment · Posted Jun 25, 2018 · Ben Garris

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