Scotty Whittington

+1 from me too for what it's worth.

A dashboard is a real-time view of what is going on and so it's a must to at least have the option to enable a 'Dismiss' option to alerts such as this.

Come on ZenDesk, please give us an idea of when this can be implemented?  After all, the alerts do disappear after a while so a setting to override that with a defined action (trigger or user based) shouldn't be too difficult or take long.  You'll please a lot of the ZD community.

Thank you.