Sintija Ergle
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Last activity
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Activity overview
Latest activity by Sintija Ergle-
Sintija Ergle commented,
Adding my +1 to this feature request. Especially since if we want to allow agents to edit the user (to edit the user's name from xysts to "John", for example), the suspend user feature is also gra...
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Sintija Ergle commented,
Yeah, I agree with the rest of commenters here - adding a hyperlink to a particular text on chats is crucial. Not to mention this is implemented on countless chat solution alternatives.
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Sintija Ergle commented,
I agree with the previous users here - there is no point in having a ticket update timeline if the timeline isn't cleared up. Look at how Freshdesk manages the stuff on their ticket updates timelin...