Andrew Dahl

Hi all,

Implementing the new sign in page (as described in the "official comment") has been no small feat, but we are getting closer. If everything goes as planned, we hope to roll it out this quarter.

We know this is important to you, so please hang in there, as we wrap this up. Thanks.

Hi Janet,

Thank you for asking and sorry for not updating you earlier. We are actually in the process of implementing a new sign page for Help Center that will replace the current standalone sign in page (and registration page, forgot password page, etc.). The new sign in solution will appear as a modal (popup) on top of your Help Center instead of redirecting you to a standalone page. This means that you will stay wherever you are in the Help Center and see the branding and design of your Help Center in the background while signing in.

We hope that this will provide a much improved experience in that users are no longer redirected to a separate page for sign in, while the branding of your Help Center is maintained.

Unfortunately, I can't give a timeline for public release, but this is something that is currently in development and will go into production as soon as it is ready.

 

Hi Chris,

Unfortunately there is no update yet, other than that this is something that we definitely plan to add to Help Center when time permits. We currently have a packed roadmap with many highly requested features that we try to prioritize as best we can.

 

Hi Bob,

Unfortunately I can't give you a specific timeline other than this is important to us and that we will definitely be doing it.

@All

Allowing for customization of the sign in pages is something we've got on the roadmap and will definitely be doing. Please hang in there :)

In the mean time, we are currently working hard on releasing the Help Center API into beta, which can be used to publish content to multiple articles at the same time. I know this might not be an ideal solution, but it could be helpful to some.

Please let me know if you would like to participate in the Help Center API beta and I will make sure that you receive an invite.

Thanks for all the great feedback on being able to post the same article in multiple sections. We like this feature so much that we've added it to the roadmap for Help Center.

Unfortunately I can't give a timeline, but this thread will be updated when we have more details to share.