Budke, John
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Last activity
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Activity overview
Latest activity by Budke, John-
Budke, John commented,
Thanks Dave - odd that it's not consistent (I am using Workspace). Some do it, some don't. I'll watch closer to study the behavior (fields, not comments as advised).
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Budke, John commented,
+1 Yeah, been doing that since custom status came out. I think I read an article about it. We changed "solved" to custom "resolved" and now "closed" no longer displays - it shows as resolved, but...
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Budke, John created a post,
Support fields turning blue
Does anybody know why certain fields sometimes turn blue after submitting a ticket? It doesn't do it every time and on tickets with exactly the same workflow and trigger sometimes it does, sometim...
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Budke, John commented,
I have this functionality in my HC 1.7 API v1, as specified in the referenced article. Been working great for a long time. We are looking to move to 2.19 API v2 and have a HC set-up for that. Re...
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Budke, John commented,
Well, perhaps at least make it agent selectable.
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Budke, John commented,
I completed the survey...I noticed it was a "Google Form created within Zendesk." How do we do that? It's pretty cool.
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Budke, John commented,
Will there be the capability to change the status background color?
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Budke, John commented,
I figured out the screen positioning. Thanks again for your help, everything great now.
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Budke, John commented,
Hi Ifra: THANK YOU! Works perfectly! One question, if I may...how do I change the box position? It's at the very top immediately below the header. I'd like to move it down to be more readable.
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Budke, John created a post,
Guide (Help Center) coding genius assistance needed!
AnsweredI want to have a pop-up modal appear on the new requests page. I have it working as I want with the below code. The problem I'm having is: When the page opens it pops up (good). But when the for...