McCabe Tonna (Bot)

1. Explore
2. ...
3. How to create and update reports
4. How do I display the start date of the week instead of the week number?

To help future Explorers out, if you're looking at the other Dataset "ticket updates"  It depends what data you're looking at: In my query, I'm looking at Tickets created - Week of year and don't w...

• View comment
• McCabe Tonna (Bot)
• Created June 03, 2021 21:14
• 1 vote

1. Community
2. Zendesk Suite Q&A
3. Creating views with ticket age or using time filter

Adam, I think I know what you're looking to achieve. This can be accomplished using: 1) a dropdown field , with options: 7 Days, 15 Days and 30 Days I named mine "Ticket Age" 2) 3 automations creat...

• View comment
• McCabe Tonna (Bot)
• Created March 26, 2021 16:58
• 1 vote