Justin Federico

I actually moved my code to the document_head.hbs template at the bottom. I don't remember why, but I think I couldn't get it to work properly in the script.js file. At least I think I had consistency issues. I am not a pro coder so my apologies here! The final version of what worked for me ended up being the below. For me, I needed end users and those not signed in to redirect but wanted agents and admins to still see the old one as I remerged the product brand help centers into one single help center (so I could leverage AB in our platform) and my team still needed to see the old help centers. So you ignore the extra in the if portion.

<script type="text/javascript">
$(document).ready(function() {
  if((HelpCenter.user.role == "end_user" || HelpCenter.user.role == "anonymous") && window.location.host == 'oldDomain')
   { 
     window.location.href = 'newDomain';
   }
});
</script>