Thomas D'Hoe
I'm addicted to Zendesk. I have been working with Zendesk since 2013 and am proud of what we are doing with Premium Plus (Zendesk Master partner)
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Total activity101
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Last activity
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Votes on activity by Thomas D'Hoe-
How does language detection interact with messaging? Can the language of the end user be detected with messaging as you do with the web widget (classic)?
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Hi Ruben, You can use a button link to do that. https://support.zendesk.com/hc/en-us/articles/5133127616282#topic_ewh_2nm_nwb
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Hi Toby, nice one. As it’s not mentioned in your article, is this related to slack side co’s as well? Thanks
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Broken links: https://support.zendesk.com/hc/en-us/articles/4408833631002 & https://support.zendesk.com/hc/en-us/articles/4408833631002 in this article.
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Hi Caroline, so far I can 👀, the modification part isn't logged. - I created a ticket field " Test" > Log ✅- I changed the name of the ticket field "Test" into "Tes" > Log ❌ (This should be logged...
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There is a mistake in the documentation (see paragraph below): Tickets Ticket field condition creation, deletion, modification The thing is that I just tested this and it is not possible to find ...
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Hi Joshua, You can do the pop up notification with the notification app of Sweethawk: https://sweethawk.co/zendesk-notifications-app With this app you can set up notifications based on your Zende...
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Same here, I think the article is not up to date.
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Daniel, Thanks. Good to know. Is there an article that describes that? I didn't found that. With the setting itself, you mean the checkbox in Support?
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Hi CJ Johnson, Yes they do!