Thomas D'Hoe
I'm addicted to Zendesk. I have been working with Zendesk since 2013 and am proud of what we are doing with Premium Plus (Zendesk Master partner)
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Total activity69
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Last activity
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Following1 user
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Activity overview
Latest activity by Thomas D'Hoe-
Thomas D'Hoe commented,
Nice 🫶🏼
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Thomas D'Hoe commented,
Nice - well done! I like the Simplified hyperlinks!
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Thomas D'Hoe commented,
Is this for all accounts? Or only for accounts with agent workspace enabled?
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Thomas D'Hoe commented,
Broken links: https://support.zendesk.com/hc/en-us/articles/4408833631002 & https://support.zendesk.com/hc/en-us/articles/4408833631002 in this article.
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Thomas D'Hoe commented,
That's a nice fallback indeed. Well done! Dave Dyson Is it this?
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Thomas D'Hoe commented,
Hi, Thanks for sharing. What do you mean with: Answer Bot: [Article Recommendations] Extending Help Center search as a fallback for the web widget channel Is this something happening on the backe...
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Thomas D'Hoe commented,
Hi Caroline, so far I can 👀, the modification part isn't logged. - I created a ticket field " Test" > Log ✅- I changed the name of the ticket field "Test" into "Tes" > Log ❌ (This should be logged...
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Thomas D'Hoe commented,
There is a mistake in the documentation (see paragraph below): Tickets Ticket field condition creation, deletion, modification The thing is that I just tested this and it is not possible to find ...
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Thomas D'Hoe commented,
Prakruti Hindia Do we have an update on this one? https://support.zendesk.com/hc/en-us/articles/4408835753370/comments/4408849125786 We have a lot of customers where this is a problem because we ca...
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Thomas D'Hoe commented,
agree, add the role column please