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Sarah Smarter Applications

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Latest activity by Sarah Smarter Applications
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    Sarah Smarter Applications created a post,

    option for talk agents to set status

    Answered
    1. Community
    2. Feedback - Voice (Talk)

    Right now with talk agent status is just online or office and wrap up after a call is finished.  I think it would be extremely useful for myself as a manger if agents could have more status options...

    • Sarah Smarter Applications
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    • 12 votes