Nelli Laine

1. Community
2. Feedback - Help Center (Guide)
3. Answer Bot in Finnish language

I want this too! Most of our client are Finnish speakers, so this would be great!

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• Nelli Laine
• Created July 22, 2021 07:48
• 1 vote

1. Support
2. ...
3. More integrations
4. About the Zendesk for Microsoft Teams integration

Thanks! That form worked now! I have no idea why it didn't work last week. I'll wait for their response.

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• Nelli Laine
• Created March 28, 2022 08:03
• 0 votes

1. Support
2. ...
3. More integrations
4. About the Zendesk for Microsoft Teams integration

Softserve's contact form isn't working, so I'm sending my question here. Is it possible, and if it is, how to confine the Zendesk for Teams bot to a single channel within a team in Teams? I've adde...

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• Nelli Laine
• Created March 24, 2022 08:01
• 0 votes

1. Support
2. ...
3. More integrations
4. Setting up the Zendesk Support for HubSpot integration

Can I sync Support tickets to the Company timeline or the Deal view? Currently, you can only display tickets in the contact timeline. Where can I upvote this as a feature? We would find this very u...

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• Nelli Laine
• Created February 18, 2021 10:58
• 0 votes

1. Guide
2. ...
3. Working with Answer Bot
4. Using Article Recommendations in email notifications

Can I make the Answer bot to search and suggest articles in several brands when we have only one support email set up? For example, we have three brands, thus three Help Centers, but we have only o...

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• Nelli Laine
• Created July 22, 2021 07:46
• 0 votes