Dave Fear

1. Community
2. Feedback - Ticketing System (Support)
3. Inline images for users not just agents

Hi; This is possible, now. Here's how. Exciting Stuff! For e.g. the new_request_page.hbs (Submit a Request) page, add "wysiwyg=true" inside the curly brackets of the form call: For e.g. the reques...

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• Dave Fear
• Created January 13, 2022 03:41
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Drop Down Field: Searchable

The coding looks to have been designed already for the 'Zendesk' side of things and works beautifully for our Agents.Wondering how easy it would be to replicate this across to the 'Help Center' for...

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• Dave Fear
• Created May 18, 2021 03:31
• 4 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Creating dashboards with current user variable - URGENT REQUEST

The same concept could be used across multiple areas for Explore. In this case, have the ability to add to the WHERE clause in every single dashboard call, automatically.WHERE e.g. assignee = {curr...

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• Dave Fear
• Created October 19, 2020 20:10
• 0 votes