Hi; This is possible, now. Here's how. Exciting Stuff!

For e.g. the new_request_page.hbs (Submit a Request) page, add "wysiwyg=true" inside the curly brackets of the form call:

For e.g. the request_page.hbs (where end users can update their ticket), change {{textarea 'body' to {{wysiwyg 'body':

Copenhagen theme was used these examples.