Amanda Oka

1. Community
2. Zendesk Suite Q&A
3. Tracking tickets

Hi Corrine, I use a ticket field to track specific workflows, it could be as simple as naming the field, Ticket Tracker: Step 1, Step 2, Step 3, and moving the ticket field option through the workf...

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• Amanda Oka
• Created July 15, 2021 17:05
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Exporting Dashboard to pdf should include all tabs of the dashboard! not only one tab!

You have to schedule the dashboard to email to you as pdf, this is the workaround I found. Best of luck!

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• Amanda Oka
• Created July 07, 2021 16:28
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Tag timestamp

I agree, that way certain points of a workflow can be monitored.

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• Amanda Oka
• Created April 05, 2021 15:45
• 0 votes