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Kristjan Praks
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Kristjan Praks
Kristjan Praks commented,
Community comment Feedback - Help Center (Guide)
Hi
We also recently asked about this from ZD live chat support, but all I got was basically "go create feature request".
Our use case is pretty straightforward - there are many support articles we want to create before the questions come up through tickets (where the knowledge capture thing could be used). Because of the KC functionality, the template selection field is even already there. Why on earth can't they build this feature?
View comment · Posted Feb 12, 2021 · Kristjan Praks
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