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Hussain Mithaiwala
Joined Apr 16, 2021
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Last activity Dec 07, 2021
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Latest activity by Hussain Mithaiwala
Hussain Mithaiwala commented,
Hi Kasper
Thank you for your reply.
I did try it the same way you have written, however didn't work.
I will try it again and will update if successful.
Regards
Hussain
View comment · Posted May 06, 2021 · Hussain Mithaiwala
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Hussain Mithaiwala commented,
Hello!
This feature is really good.
Firstly, can this be used if there is only 1 form? meaning I don't need to put in the ticket form ID.
hc/en-us/requests/new?tf_1260812645989=
I just want to get an idea on the dropdown values, it says to use option and value
If I have a dropdown with 2 values
VALUE = ABC, TAG = ABC_TEST
VALUE = XYZ, TAG = XYZ_TEST
What would the url be for such a case using the one I pasted above.
Appreciate your help.
Hussain
View comment · Posted May 06, 2021 · Hussain Mithaiwala
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Hussain Mithaiwala commented,
Hello All
Is it me or is this article not in line with agent workspace. The options mentioned here are different that what is shown to me in my account.
View comment · Posted Mar 10, 2021 · Hussain Mithaiwala
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